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Our Services

Evisaonline.com offers a high-quality service combined with our expert experience when we process E-visa applications on behalf of our clients. We ensure that your application is thoroughly checked by our specialized travel advisers to eliminate any obvious or typical mistakes before submission. We avoid unnecessary application rejections by checking for the following:

Multilingual Customer Service Team

Customers can send us emails and questions in their native language. We use multilingual agents and advanced CRM software with an integrated translation module to read and respond to enquiries, whatever your native language. You will receive confirmation emails and replies to questions in your preferred language, usually within 24 hours.

Multilingual Software

Our websites are multilingual so that international customers can submit their application in their native language. We offer our online application service in a simple, structured way and provide help text for each section. We want you to have a first class customer experience when using our E-visa services. If you have any questions or problems, please email our Customer Service Team in your own language and they will be happy to help. Our standard response time is within 24 hours.

Methods of Secure Payment

Unlike government websites in developing countries, we accept all major brands of credit card for payment of our services. This allows our customers to apply for E-visas without being subjected to complicated payment procedures which may slow down your E-visa approval. We understand that this payment problem may cause unnecessary stress when planning an important business trip of vacation at short notice. Check our website for full details of which cards are acceptable, including VISA, MasterCard, American Express, JCB, Diners Club and Discovery cards.

In addition, we take every precaution to ensure your payment details are safe and secure. We use SSL and a 256-bit encryption to ensure the security of both your personal and financial details. This is denoted by our site URL which in prefixed with https:// while unencrypted, non-secure sites start with http://.

If you have any questions about payment, please email our Customer Service Team who will reply within 24 hours or less.


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